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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nautica H

May 10, 2025

5  out of  5
rating by nautica H
"I am always given the best treatment by the State Farm employees. I have all good thing to say about them and will recommend anyone to switch to State Farm."
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Jen Merlenbach

May 8, 2025

5  out of  5
rating by Jen Merlenbach
"Brad and his staff are always so helpful and very responsive to any questions. Highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex BRUCE

May 6, 2025

5  out of  5
rating by Alex BRUCE
"Great Guys that took good care of my auto needs"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Tetlow

May 6, 2025

5  out of  5
rating by Linda Tetlow
"Best insurance company ever, all the staff is amazing"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vivian Sprague

May 2, 2025

5  out of  5
rating by Vivian Sprague
"I transferred from another insurance company to State Farm due to excessive increases at the previous company with no claims. Pricing was more competitive at State Farm. Brad Busch and Jeff Goodall were very helpful and friendly, which made for a seamless and pleasant experience. I would highly recommend the State Farm Clayton, MO office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Qi Wang

May 2, 2025

5  out of  5
rating by Qi Wang
"Great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Webb

April 28, 2025

5  out of  5
rating by Mark Webb
"Both Brad and Jeff were amazing to work with, very patient and knowledgeable. Great working with them"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bahar Caliskan

April 23, 2025

5  out of  5
rating by Bahar Caliskan
"All members of our local State Farm insurance agency are wonderful. They’re very professional, friendly and helpful. Whenever I need something and I call, I always hang up the phone with a happy face, thanks so much to everyone working there."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Edwin Lu

April 17, 2025

5  out of  5
rating by Edwin Lu
"I have been with Brad and his team for a year and a half and I would highly recommend them. They are very friendly and work with you to determine what's right for you. They also have among the best rates in the area."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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mark Dyhouse

April 15, 2025

5  out of  5
rating by mark Dyhouse
"Bill Barfield is wonderful state farm agent. Was very helpful, kind and prompt with helping me after I was hit by uninsured driver. Bill had great knowledge when discussing my options for car and condo insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alana Grimshaw

April 15, 2025

5  out of  5
rating by Alana Grimshaw
"We’ve working with Bill Barfield for a few years now. He’s been great in helping us quickly expedite accident claims, windshield replacement claim etc. Bill’s been quick to respond and is a great representative for State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ryan Emnett

April 14, 2025

5  out of  5
rating by Ryan Emnett
"Very thankful for Brad and his office, especially Bill! They have all been tremendously helpful and I can't recommend them enough!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brooke Barfield

April 14, 2025

5  out of  5
rating by Brooke Barfield
"I am an extremely satisfied customer of both Bill and Brad. Whether it is in dealing with a claim for my automobile or an issue with my homeowners insurance, they always answer the phone immediately and help me figure out the next steps. Bill is always willing to explain something and tell me what options would be most beneficial in my situation. 10/10 would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Samuel Naumann

April 1, 2025

5  out of  5
rating by Samuel Naumann
"Great work!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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google user

April 1, 2025

5  out of  5
rating by google user
"This guy knows what he's doing. Thank you Jeff, !!!! Great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kamryn & Adarius

March 20, 2025

5  out of  5
rating by Kamryn & Adarius
"Jeff was very helpful and informative through the process!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeremy Baldi

March 11, 2025

5  out of  5
rating by Jeremy Baldi
"We use them for all of our business needs! We really appreciate all of their help."
We responded:
"Hi Jeremy, we truly appreciate your great review. Our team strives to provide outstanding service to all customers, so we are thrilled to see this review. Please reach out to us if you have any questions or concerns in the future! -Brad"
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Max Rava

March 7, 2025

5  out of  5
rating by Max Rava
"Brad was extremely helpful by presenting my options and helping me to pick the best value among insurance packages. He was always quick to respond and polite."
We responded:
"Hi Max, we truly appreciate you leaving us a kind review. Our team and I are delighted to know that we have assisted you in finding the right coverage for your needs. Thank you for putting your trust in us and we look forward to working with you again soon. Please let us know if you ever need anything. We will always be here for you! -Brad"
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Priya Patel

March 3, 2025

5  out of  5
rating by Priya Patel
"State Farm has been the best so far as I have been doing business with them prior to 2011. On 3/1/25 my apartment was caught on fire and it was Saturday and I call Brad to notify them of what had happened and he called me immediately that same day I facet that same hour. Thank about customer service that is amazing. Bill in that office is super pleasant to talk to also and always there for all my insurance needs. I am glad I have chosen State Farm and will always be with them as they stand behind their customers with excellent service. Thank you Brad and bill for taking good care of me and my family. Priya Patel"
We responded:
"Hi Priya, thank you for sharing your outstanding review. Our team is beyond delighted to have heard these kind words and to have been able to assist you with your damage. We are grateful to have you with us so please do not ever hesitate to reach out with any questions or concerns. We are always here for you! -Brad"
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RAL

February 24, 2025

5  out of  5
rating by RAL
"Recently relocated from out of state. Jeff in Brad’s office was super helpful and accommodating regarding my insurance needs. Extremely professional and responsive. Thanks Jeff! Rhonda L."
We responded:
"Thank you, Rhonda! I’m so glad Jeff could assist you with your insurance needs and make your transition smoother. We truly appreciate your kind words and are here if you need anything further! -Brad"
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Ms Williams

February 21, 2025

5  out of  5
rating by Ms Williams
"Jeff was very helpful, he answered my questions thoroughly and over was friendly professional and prompt ! Thank you Jeff!"
We responded:
"Hi Ms. Williams, thank you for sharing your wonderful review of Jeff. We are glad to hear that he has been a pleasure to work with and we hope to serve you again soon. Please let Jeff or anyone on the team know if you have any questions or concerns. We are all here for you! -Brad"
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Denisha Odie

February 14, 2025

5  out of  5
rating by Denisha Odie
"Jeff was so fantastic! I truly appreciate his knowledge and his willingness to help me - and his patience with all my questions! I am looking forward to working with State Farm and feel very grateful for his expert assistance! Thank you so much Jeff!"
We responded:
"Thank you for your kind words about Jeff. His dedication to providing knowledgeable and patient assistance exemplifies the high standards we strive for at State Farm. We are fortunate to have him on our team and appreciate his commitment to excellent customer service. Please let us know if you ever need anything! -Brad"
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Scott Baptist

February 7, 2025

5  out of  5
rating by Scott Baptist
"I have been with Brad for a long time. Any time I call Jeff or Brad really take the time to answer questions and always give detailed analysis. I can’t say enough positive things about Jeff and Brad."
We responded:
"Hi Scott, thank you for sharing your wonderful review. We are grateful to have you with us and are glad to have been able to provide you with outstanding service. Jeff and the team are always here for you so please reach out to us if you have any questions or concerns in the future! -Brad"
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Makeda Vales

January 17, 2025

5  out of  5
rating by Makeda Vales
"Jeff Goodall was a big help and navigated us through finding the correct house insurance for our family trust. He navigated us through confusion and the right policy for the family estate home. I would recommend this agency for the best overall understanding and quote for any insurance needs."
We responded:
"Thank you for your thoughtful review, Makeda! We’re so glad Jeff was able to guide you through the process and help find the right policy for your family trust. We truly appreciate your recommendation and are always here to assist with any of your insurance needs! -Brad"
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Erdong Chen

January 4, 2025

5  out of  5
rating by Erdong Chen
"Excellent experience! He's incredibly friendly and approachable, always making me feel comfortable asking any questions. His knowledge of the nuances in insurance saved me from potential headaches. Always quick to respond and genuinely cares about providing the best service possible. Highly recommend to anyone looking for a reliable and knowledgeable agent!"
We responded:
"Thank you so much for the kind words! I'm thrilled to hear that you had such a positive experience. We strive to make sure you feel comfortable and well-informed throughout the process. I'm glad I could help you navigate the details of insurance and avoid any potential issues. Your recommendation means a lot, and I truly appreciate your trust. Please don’t hesitate to reach out if you need anything else! -Brad"