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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Morgan

December 4, 2024

5  out of  5
rating by Scott Morgan
"Had a cracked windshield, and Bill guided me through the process of getting it fixed with my out of pocket limited to my deductible. Very helpful folks, great service!"
We responded:
"Hi Scott, thank you for the kind review. We strive to provide excellent service, so we are excited when we see a review like this one. Please let us know if you ever need anything in the future! -Brad"
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JJ Price

November 30, 2024

5  out of  5
rating by JJ Price
"I love working with this office--super nice, super helpful, super competent!"
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Brian Chadwick

November 25, 2024

5  out of  5
rating by Brian Chadwick
"I have been very happy with the service Brad and his crew have provided me. I recently had an accident and Brad's office has been following up with me and answering all of my questions. I'm not too happy about my rates but I am very satisfied with the service provided. Thank you Brad. Bill, and the others who have worked with me."
We responded:
"Hi Brian, thank you for the amazing review. I am excited to know our team was able to assist you in a time of need. If you ever need anything, please reach out. We are happy to help! -Brad"
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Madison Renteria

November 20, 2024

5  out of  5
rating by Madison Renteria
"I worked with William in transferring accounts and he was very knowledgeable and helpful in the transaction! Excellent service."
We responded:
"Hi Madison, thank you for the kind review! We are glad William was able to assist you with all your needs. Please let us know if you ever need help in the future, we're always here! - Brad "
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Douglas Kay

November 6, 2024

5  out of  5
rating by Douglas Kay
"This State Farm agency is very responsive to your needs and acts immediately on your requests, in addition to being genuinely concerned about your situation. I am grateful that they are available."
We responded:
"Thank you for sharing your experience with the State Farm. We're pleased to hear that we were responsive to your needs and acted promptly. Your gratitude and satisfaction are important to us. If there's anything more we can do for you, please don't hesitate to reach out. -Brad "
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just S3d

November 1, 2024

5  out of  5
rating by just S3d
"Goes above to meet your satisfaction"
We responded:
"Thank you for your feedback. We're pleased to hear that our team goes above and beyond to meet your satisfaction. Providing exceptional service is our priority, and we're here to assist with any further needs you may have. If there's anything more we can do for you, please feel free to reach out. -Brad "
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Rob Bryan

October 30, 2024

5  out of  5
rating by Rob Bryan
"Brad and his staff, particularly Jeff, are the best. I've been with Brad for many years and he's a top notch agent who is patient and understands your specific needs. No question is too small."
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Russell Sides

October 30, 2024

5  out of  5
rating by Russell Sides
"I have been with these guys for many years. They are great!"
We responded:
"Thank you for your kind words and longstanding partnership! We're delighted to hear that your experience with our office has been positive over the years. Building strong, lasting relationships with our customers is at the heart of what we do, and we're thrilled to have earned your trust and satisfaction. If there's anything more we can do to support you, please feel free to reach out. -Brad"
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Mercedes Martinez Marroquin

October 29, 2024

5  out of  5
rating by Mercedes Martinez Marroquin
"Excellent service provided my finding the right tools to get the best quote to fit my budget!!"
We responded:
"Thank you for sharing your experience. We're pleased to hear that you received excellent service in finding the right tools to secure a quote that fits your budget. Providing tailored solutions to meet your needs is our priority. If there's anything more we can assist you with, please don't hesitate to reach out. -Brad "
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Page Guo

October 23, 2024

5  out of  5
rating by Page Guo
"I’ve been a client of Brad Busch - State Farm Agency for both my renter’s and auto insurance, and I couldn’t be happier with their service. The team is always quick to respond, professional, and incredibly helpful. Whether I have a question or need assistance with a claim, they provide prompt and positive support every time. I recommend Brad Busch’s agency for anyone looking for reliable and top-notch insurance services in St. Louis."
We responded:
"“Thank you for sharing your experience with our office. We're thrilled to hear that you've been consistently happy with the service provided for your renter’s and auto insurance needs. The team's quick responsiveness, professionalism, and helpfulness are exactly what we aim to deliver. Your recommendation is greatly appreciated, and we're committed to maintaining the reliable and top-notch service you value! -Brad”"
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Emily Whitney

October 23, 2024

5  out of  5
rating by Emily Whitney
"They are always very kind, responsive, and helpful! We certainly recommend this team!"
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M. David Rothschild

October 19, 2024

5  out of  5
rating by M. David Rothschild
"I cannot say enough good things about this State Farm office! The staff is always attentive to our needs and is willing to go the extra mile. We have worked with Jeff Goodall and his professionalism and positive attitude made us feel right at home. Not only are the rates competitive, but the service is definitely what sold us!"
We responded:
"Thank you for your enthusiastic feedback about our office and your experience with Jeff. We're delighted to hear that the staff's attentiveness and dedication to going the extra mile have made a positive impression. Jeff's professionalism and positive attitude are key attributes we strive to uphold, and it's wonderful to know that these, along with competitive rates, have met your expectations. If there's anything more we can assist you with, please feel free to reach out. - Brad"
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Roxanne Galati

October 10, 2024

5  out of  5
rating by Roxanne Galati
"Jeff was extremely helpful with what I needed. I will definitely be back with them when I get a vehicle."
We responded:
"Thanks for the positive feedback, Roxanne! I am happy to hear that Jeff could assist you with what you needed help with. If there is anything else our team can help you with, let us know. We are here for you! - Brad "
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Steve Melton

October 3, 2024

5  out of  5
rating by Steve Melton
"Jeff helped me today. He was friendly and polite. A1 service!"
We responded:
"Thanks for the positive feedback, Steve! I am glad to hear Jeff was friendly and polite while providing you with excellent service. If there is anything else we can help you with, please feel free to reach out. We are happy to help! - "
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Mark Meadows

September 30, 2024

5  out of  5
rating by Mark Meadows
"Fast and easy quote and excellent communication."
We responded:
"Thank you for the positive feedback, Mark! I am glad to hear you have had an enjoyable experience working with us. If we can help you with anything else, please do not hesitate to reach out. - Brad "
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nate bergauer

September 27, 2024

5  out of  5
rating by nate bergauer
"Jeff and brad were quick to respond and very helpful. Had my quote within the day."
We responded:
"Thank you for the positive feedback, Nate! I am glad to hear that jeff and Brad worked quickly to get you the coverage you needed. If we can help you with anything else, please let us know! - Brad "
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Ashley Medellin

September 27, 2024

5  out of  5
rating by Ashley Medellin
"Jeff is the go to!! Very professional & knowledgeable. Wouldn’t recommend anyone else! Thank you Jeff for taking care of me and my family!"
We responded:
"Ashley, thank you so much for the five stars and kind words! I am glad to hear that Jeff has provided you and your family with a positive experience getting coverage. Please feel free to reach out if there is anything else we can help you with. - Brad "
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Daniel Levine

September 27, 2024

5  out of  5
rating by Daniel Levine
"Jeff was super helpful and made the whole process not feel so hard."
We responded:
"Thanks for the positive feedback, Daniel! I'm so glad to hear that Jeff has been helpful with your coverage needs. If there is anything else our team can help you with, let us know. We are here for you! - Brad "
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Devon Foxworth

September 27, 2024

5  out of  5
rating by Devon Foxworth
"Jeff Goodall had been nothing short of Asset to have by my family’s side when it’s come to insurance ! Thanks Jeff 🤙🏾"
We responded:
"Devon, thank you so much for the positive review! I am so glad to hear that Jeff has been helpful with you and your families' insurance needs. If we can help you with anything else, please do not hesitate to reach out. We are here for you! - Brad "
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Mike Byrne

September 24, 2024

5  out of  5
rating by Mike Byrne
"Jeff Goodall over at Brad Busch’s office has been great to deal with. He is always prompt with his responses and has the clients best interest at heart!"
We responded:
"Thanks for the positive feedback, Mike! I'm glad to hear that Jeff has provided you with an enjoyable and personalized coverage experience. Please do not hesitate to reach out if there is anything else we can help you with! - Brad "
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Eric Arlen

June 10, 2024

5  out of  5
rating by Eric Arlen
"Very helpful professional SF branch. Highly recommended."
We responded:
"Eric Thanks for your business over the years. Good luck with your move. "
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Steven Dods

April 19, 2024

5  out of  5
rating by Steven Dods
"I have been working with Brad since 2015, and getting the house, changing car profile, as well as other items (bikes) set up for insurance was extremely easy. The true test is when something goes wrong, which was the case for our daughter when she was in an auto accident. She was unharmed, and not at fault, but the Jeep Wrangler was totalled. During that time, there was a very easy to follow progression of how to help us immediately with a rental car for my wife, as well as helping with getting us back on track with life. Brad provided us with quick and concise answers, which helps minimize the stress of not knowing how these situations play out. In the end, we were able to get everyone to their work, events, school, and work trips without delay and finally get a new vehicle to replace the old. Brad is a solid, dependable agent who we trust and appreciate! 2024 Update: Brad is still awesome, still taking care of all of my needs, with very little effort on my end."
We responded:
"Steven We truly appreciate your trust, loyalty and business over the years. Brad"
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Haley Phillips

January 17, 2024

5  out of  5
rating by Haley Phillips
"Peter Redel assisted me today and was by far a great and efficient agent. Got the job done in a timely manner and great service overall. Definitely will refer business in MO to this office. Thanks again."
We responded:
"Haley We love getting reviews like this. We hope we'll be able to fulfill your insurance needs for years to come. "
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lexie schneider

October 4, 2023

5  out of  5
rating by lexie schneider
"Brad was super friendly and helpful!"
We responded:
"Lexie Always glad to assist. Thanks again for the kind words. Brad "
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Natalicio Serrano

May 18, 2023

5  out of  5
rating by Natalicio Serrano
"Brad has always been great to work with. Over the years he's been very accessible and always responsive. With any move or life event, Brad always had me covered for my insurance needs. Highly recommend this team!"
We responded:
"Thanks for the kind words and your business over the years. It was a pleasure working with you. Good luck with the move. "