State Farm® Insurance Agent Brad Busch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet Sanchez
March 16, 2026
"If you need an insurance agent who cares and really wants what's best for your family, these are the guys! Bill has helped me in some of the worst moments and I wouldn't know what to do without them! Highly recommend!"
"Thank you so much for your kind words and heartfelt recommendation! We're truly honored to have been there for you during difficult times. If you ever need anything else, don't hesitate to reach out. We appreciate your trust and support!"
Sherry Goins
March 13, 2026
"Excellent Customer Service, on the phone and in person. She was very patient and thorough regarding explaining details of the policy."
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience both on the phone and in person. If you ever have any questions or need assistance in the future, don’t hesitate to reach out!"
Carol Brewster
March 12, 2026
"For the last 2 weeks I have been interested in changing my current Auto and Renters Policy. I checked online with at least 3 different companies and talked to numerous people; while some were efficient and attempted to be helpful, their quotes were like being at an auction, the amounts changed by the minute with increases. That was very time consuming as well as annoying. Today I reached out to the State Farm Office of. Brad Busch. I spoke with William Barfield an Agent with the Firm. Mr. Barfield went above and beyond explaining coverage's, the deductible offered, limits, also how their App can access your driving. He explained everything in a matter of minutes with accurate information. I know that everything we discussed is accurate because all of the paperwork indicates the quotes and information that he expressed during the review process. Today I am very pleased with the Customer Service I received, it was efficient, professional, pleasant and most of all truthful!"
"Thank you so much for sharing your experience! Good to hear Bill was able to provide you with clear, accurate information and exceptional customer service. We strive to make the insurance process straightforward and transparent, and it's wonderful to know that Bill went above and beyond to meet your needs. We appreciate your trust and look forward to continuing to serve you with the same level of professionalism and care. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
S R
March 11, 2026
"Great service"
"Thanks for 5-star review. We appreciate it!"
Michael Boeger
March 10, 2026
"Jeff made it simple and he saved me money! It literally took 7 minutes and I appreciate him for that!"
"Glad Jeff could make things quick and save you some cash. We really appreciate you taking the time to share!"
Marissa Queen
March 4, 2026
"Jeff under Brad Busch is honestly the most kind hearted person who showed genuine care for my situation and took steps to help me, he is very direct and honest. He came through for me and ultimately my family. JEFF IS AWESOME!!!"
"Thank you so much for your wonderful review! We're thrilled to hear that Jeff was able to provide you with honest, direct, and caring support. It's great to know he made a positive impact for you and your family. If you ever need anything else, we're here to help."
Aliru WAHABI
March 2, 2026
"State Farm’s representative was professional, diligent, and knowledgeable about my concerns. I am thankful for the thorough support, guidance, and assistance!"
"Thank you so much for your kind words! We’re glad to hear that our team was able to provide the support and guidance you needed. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
Reina León
February 26, 2026
"I am having a great experience here at state farm. They have great communication and are very patient with me. Brad, Jeff and the team are very appreciated ☺️"
"Hi Reina, thank you for leaving us a 5-star review! We appreciate you taking the time to do this and we are thankful to have you with us. Next time you need assistance please call or stop by, we are always happy to help you! -Brad "
Lolita R
February 20, 2026
"Jeff is awesome talk me through the process seamlessly .Showed me all the different options that I have Available."
"Thank you so much for your kind words! We’re thrilled to hear that Jeff was able to guide you through the process seamlessly and help you explore all your available options. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
Brett Orsay
February 5, 2026
"Brad has been an excellent agent to work with over the years. I have been with Brad since I got my first vehicle and he has always made working with him and his team a simple and painless process. 10/10 would recommend you go to Brad for your insurance needs!"
"Thanks for the kind words! We’re glad we made things easy for you over the years. We truly appreciate your recommendation and look forward to assisting you with anything you may need in the future!"
Natalie Heintz
February 4, 2026
"I Was with this this branch for a decade (until I had to moved), always got a quick response, and genuine care and support. Over the years I had different problems/claims and they supported me with more ease in stressful times. I so greatful they were there for me."
"Thank you so much for your kind words. We're truly grateful for your trust and are glad we could provide you with quick responses and genuine support during challenging times. We wish you all the best in your new location. If you ever need anything, don’t hesitate to reach out. "
Emily Spooner
February 2, 2026
"Victoria Patterson was extremely helpful and very easy to work with!"
"Thank you so much for your kind words! We're thrilled to hear that Tori was extremely helpful and easy to work with. We appreciate your feedback and look forward to assisting you again in the future!"
Maia Lina Elizagaray
February 2, 2026
"We just switched to a new auto insurance and had a great experience. Victoria was very responsive and attentive throughout the whole process. Highly recommend!"
"Thank you for sharing your positive experience! We're delighted to hear that Tori was responsive and attentive during this process. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
Kaleb White
January 30, 2026
"This was my wife and I’s first accident, and we honestly couldn’t have asked for a better insurance agent than Bill. From day one, he walked us through every step of the process, answered all our questions, and made a stressful situation feel manageable. He truly went above and beyond and treated us like one of his own family. Bill’s care, professionalism, and dedication made all the difference. We’re incredibly grateful and highly recommend him to anyone looking for an agent who genuinely has your back."
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Bill was able to support you and your wife through such a stressful time and make the process easier to manage. We pride ourselves on providing personalized, caring service, and it means a lot to know Bill made you feel like family. Your recommendation truly means the world to us. Please don't hesitate to reach out if you ever need anything in the future!"
Vista Smith
January 30, 2026
"I saved almost $300 per month by switching my home and car to State Farm! Victoria was very helpful and made the process easy."
"Thank you so much for your kind words! We're thrilled to hear that Tori was able to help you save almost $300 per month by switching your home and car insurance to State Farm. Making the process easy and stress-free is our top priority. If you ever need anything else, please don’t hesitate to reach out!"
Frank Bonn
January 26, 2026
"Excellent customer service. Explained everything clearly and was patient with all questions and clarifications. Great experience and choice."
"Thanks for your kind words! We're delighted to hear Jeff provided clear explanations and was patient with all your questions. It was a pleasure serving you, and we're glad you had a great experience. We look forward to assisting you again in the future!"
Bryan Niemira
January 21, 2026
"Victoria was a tremendous help and made the process quick and easy. I Strongly recommend her and her team."
"Thank you so much for your kind words! We're thrilled to hear that Victoria and the team made the process quick and easy for you. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out."
Carol Lumpkins
January 16, 2026
"Victoria made it very easy for me to join with State Farm. I really appreciated her."
"Thank you so much for your kind words! We're thrilled to hear that Victoria made the process easy for you. We appreciate your trust in our agency and are here to help whenever you need us!"
isabelle mitchell
January 15, 2026
"Victoria Patterson was amazing!! was very helpful and had quick response time. Helped me lower my car and renters insurance by almost half!! highly recommend her!"
"Thank you for your wonderful review! We're so glad to hear that Victoria provided helpful and timely service, and that she was able to significantly lower your car and renters insurance costs. We appreciate your recommendation and are here to support you anytime!"
Kari Mares
January 12, 2026
"Great service from the whole team!"
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We truly appreciate your support!"
Adam Rodgers
January 10, 2026
"Quick and easy."
"Thank you for the great feedback! We're glad to hear the process was quick and easy for you. If you need anything else, just let us know!"
Dana Becker
January 8, 2026
"Great customer service at Brad Busch’s office. Bill was very helpful in working through a payment issue I had. He was professional, attentive and provided very helpful advice on how to handle my situation and did everything he could on his end to ensure that everything was handled correctly."
"Thank you so much for your kind words! We're glad to hear that Bill provided you with professional and attentive service, and that he was able to assist you effectively with your payment issue. We truly appreciate your feedback and are here to help anytime you need us!"
Sean Doyle
January 6, 2026
"My family has been using Brad for our insurance for years. He always took great care of my father and continues to take great care of me. Highly recommend the team here."
"Thank you so much for your kind words and continued trust in us! It means a lot to know we've been able to take good care of your family over the years. We're always here to help you whenever you need us. We truly appreciate your recommendation!"
Tyler Larsen
January 5, 2026
"Customer for about a decade. Almost entirely positive experiences (insofar as interacting with insurance can ever be positive). My one gripe was an interaction when I once called their office to cancel my rental insurance policy (for reasons which had nothing to do with their service) and felt like the employee I spoke to gave me a hard time and kept trying to talk me out of it well past the point I felt it was pushy and unwelcome. Otherwise, I've always found them friendly, responsive, and professional, and their rates reasonable."
"Thank you for your honest feedback and for being a valued customer for so many years. We’re glad to hear that, overall, you’ve had positive experiences with our team and found our service friendly and professional. We apologize if your experience with canceling your rental insurance felt pushy—that’s certainly not the impression we want to leave. We appreciate you bringing this to our attention, and we’ll use it to improve how we handle those situations in the future. Thanks again for your continued trust and support!"
Krylyn
December 30, 2025
"It has been an absolute pleasure working with Jeff. He talked me thru everything and made the process super easy...I can't believe how much he was able to save me compared to what I was currently paying. I'm super happy I switched providers."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."