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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Lumpkins

January 16, 2026

5  out of  5
rating by Carol Lumpkins
"Victoria made it very easy for me to join with State Farm. I really appreciated her."
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isabelle mitchell

January 15, 2026

5  out of  5
rating by isabelle mitchell
"Victoria Patterson was amazing!! was very helpful and had quick response time. Helped me lower my car and renters insurance by almost half!! highly recommend her!"
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Kari Mares

January 12, 2026

5  out of  5
rating by Kari Mares
"Great service from the whole team!"
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Adam Rodgers

January 10, 2026

5  out of  5
rating by Adam Rodgers
"Quick and easy."
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Dana Becker

January 8, 2026

5  out of  5
rating by Dana Becker
"Great customer service at Brad Busch’s office. Bill was very helpful in working through a payment issue I had. He was professional, attentive and provided very helpful advice on how to handle my situation and did everything he could on his end to ensure that everything was handled correctly."
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Sean Doyle

January 6, 2026

5  out of  5
rating by Sean Doyle
"My family has been using Brad for our insurance for years. He always took great care of my father and continues to take great care of me. Highly recommend the team here."
We responded:
"Thank you so much for your kind words and continued trust in us! It means a lot to know we've been able to take good care of your family over the years. We're always here to help you whenever you need us. We truly appreciate your recommendation!"
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Tyler Larsen

January 5, 2026

4  out of  5
rating by Tyler Larsen
"Customer for about a decade. Almost entirely positive experiences (insofar as interacting with insurance can ever be positive). My one gripe was an interaction when I once called their office to cancel my rental insurance policy (for reasons which had nothing to do with their service) and felt like the employee I spoke to gave me a hard time and kept trying to talk me out of it well past the point I felt it was pushy and unwelcome. Otherwise, I've always found them friendly, responsive, and professional, and their rates reasonable."
We responded:
"Thank you for your honest feedback and for being a valued customer for so many years. We’re glad to hear that, overall, you’ve had positive experiences with our team and found our service friendly and professional. We apologize if your experience with canceling your rental insurance felt pushy—that’s certainly not the impression we want to leave. We appreciate you bringing this to our attention, and we’ll use it to improve how we handle those situations in the future. Thanks again for your continued trust and support!"
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Krylyn

December 30, 2025

5  out of  5
rating by Krylyn
"It has been an absolute pleasure working with Jeff. He talked me thru everything and made the process super easy...I can't believe how much he was able to save me compared to what I was currently paying. I'm super happy I switched providers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shaik Fouzan Ahmed

December 17, 2025

5  out of  5
rating by Shaik Fouzan Ahmed
"Great experience and good calm Associate."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ann Norman

December 12, 2025

5  out of  5
rating by Ann Norman
"Incredibly helpful and professional. Very prompt and easy to work with. Special shout out to Victoria for her help! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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saurabh jindal

December 8, 2025

5  out of  5
rating by saurabh jindal
""I recently insured with State Farm, and the experience has been outstanding. The process was smooth and hassle-free, with clear explanations at every step. Their customer service team was professional, responsive, and genuinely helpful in answering all my questions. Overall, I highly recommend State Farm for anyone looking for reliable insurance and excellent support.""
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mark DV

December 5, 2025

5  out of  5
rating by Mark DV
"Bill has been a wonderful resource and advocate for my family. As we have gone from two drivers to four, Bill has been there to support us along the way. Agents like Bill are the reason I have been with State Farm for over 40 years. Thank you Bill!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andrew Dressel

December 4, 2025

5  out of  5
rating by Andrew Dressel
"Brad Busch was an excellent agent to work with. He consistently provided top-tier customer service, was always responsive, and made every interaction easy and stress-free. I always felt confident that I was in good hands. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathryn W

December 2, 2025

5  out of  5
rating by Kathryn W
"Very professional and helpful staff. Jeff in the office is always happy to answer any questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Guy

November 26, 2025

5  out of  5
rating by Guy
"The whole team is awesome and gives great customer service. Bill went out of his way to go to bat for us and was in constant communication with us."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tyson Giger

November 20, 2025

5  out of  5
rating by Tyson Giger
"Bill, Brad and team provide excellent customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karen Reilly

November 19, 2025

5  out of  5
rating by Karen Reilly
"Great service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shaukat Rangwala

November 19, 2025

5  out of  5
rating by Shaukat Rangwala
"It has been great working with Bill. Very helpful and provided great rates and service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marta Celorrio Navarro

November 13, 2025

5  out of  5
rating by Marta Celorrio Navarro
"I have been working with Brad for the last 6 years and he has been a great agent! Thanks Brad Busch and Victoria Patterson for your great work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lorese Mosby

October 15, 2025

5  out of  5
rating by Lorese Mosby
"My experience was fast and easy.Jeff was very professional and knowledgeable.Our conversation was very knowledgeable and helpful.great costumer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chandler Jarboe

October 10, 2025

5  out of  5
rating by Chandler Jarboe
"Very friendly and helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marlon Flores

October 9, 2025

5  out of  5
rating by Marlon Flores
"Amazing experience. Very helpful and they gave me very good prices. Easy and fast service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Firth

October 2, 2025

5  out of  5
rating by Matthew Firth
"Brad Busch and his State Farm team are fantastic—responsive, honest, and on top of every detail. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chad Graue

September 26, 2025

5  out of  5
rating by Chad Graue
"It was really wonderful working with Jeff as I relocated to the Clayton area. He even helped to make some changes on the fly while in line at the DMV. :) Lastly, he helped me improve my coverage for my renters policy. I also briefly spoke with Bill, who was equically helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diane Rice

September 23, 2025

5  out of  5
rating by Diane Rice
"Efficient in handling and answering questions. Very polite"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."