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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Kirkham

June 23, 2025

5  out of  5
rating by Paul Kirkham
"I recently spoke to Jeff from State Farm several times about having my car delivered to a service provider on Saint Charles rock Road. There were some difficulty with the tow truck driver and myself. As I never got an opportunity to speak to a human being only to text, which was totally inappropriate. Jeff communicated with the service provider and my car was delivered for repair. Without Jeff, it would have been impossible. thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beverly Bartlett

June 21, 2025

5  out of  5
rating by Beverly Bartlett
"Jeff Goodall is a joy to communicate with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stacie Gant

June 13, 2025

4  out of  5
rating by Stacie Gant
"Mr. Jeffrey was extremely helpful and pleasant!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Dirk Rucker

June 13, 2025

5  out of  5
rating by Dirk Rucker
"This office is up in Clayton the agents there are rock stars went out of their way to help me with a claim for missing check they have an expedited to me I want to thank Brad's office and all his fantastic employees there for the great service they have given the community"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Darrian Roberts

June 12, 2025

5  out of  5
rating by Darrian Roberts
"Jeff was of great help with our insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Casey

June 5, 2025

5  out of  5
rating by Amy Casey
"Brad and his team are extremely responsive. Impressively so during the recent Tornado disaster. Highly recommended."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Anderson

May 29, 2025

5  out of  5
rating by Kelly Anderson
"Great service, I’ve been with the company for years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Preston Gann

May 29, 2025

5  out of  5
rating by Preston Gann
"Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alexandra Hitsman

May 28, 2025

5  out of  5
rating by Alexandra Hitsman
"I have been with Brad Busch State Farm for more than a decade. The team is always helpful and quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyle Wright

May 27, 2025

5  out of  5
rating by Kyle Wright
"I’ve been with State Farm (Brad Busch) for 10 years now. They’ve always taken care of me and my family. I wouldn’t trust my vehicles or home to anyone else"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Huckstep

May 23, 2025

5  out of  5
rating by Chris Huckstep
"Brad Busch State Farm has been my Agency for insurance for over 7 years and have always been fair to me and my family and will continue to use them in the future"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Douglas Legrand

May 23, 2025

5  out of  5
rating by Douglas Legrand
"State farm has always answered any questions, has excellent coverage and very reasonable rates! Awesome staff!!! Happy to have them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Donahue

May 22, 2025

5  out of  5
rating by Chris Donahue
"Jeff was amazing customer service top notch just saved me over $50 a month very significant for me You guys are amazing and I will recommend you to everyone. I will tell everyone the same thing I said doesn't hurt to get frea quote.. Thank you again Jeff and State farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tod Eskra

May 16, 2025

5  out of  5
rating by Tod Eskra
"Always great service from Brad and his team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cameron Owens

May 16, 2025

5  out of  5
rating by Cameron Owens
"Fast and efficient. They thoroughly went over and explained everything to me. More importantly they answered the phone when I called."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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SunsUpDES

May 15, 2025

5  out of  5
rating by SunsUpDES
"I would give 10 stars if possible as all details of setting up insurance as part of a major geographical move have been seamless through Brad Busch's agency. Jeffrey, the agent with whom I have worked, has not missed a detail and all interactions have been kind and personable in a way I appreciate. He kept in close touch with me over a number of weeks pre and post move, and we have now checked off my transition to MO. I am deeply grateful and will refer him and the group as I get the opportunity."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Colton Gillmore

May 15, 2025

5  out of  5
rating by Colton Gillmore
"Jeff is awesome!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Blake Bougadis

May 14, 2025

5  out of  5
rating by Blake Bougadis
"Jeff was a huge help for us. He was extremely responsive to our questions and helped us transition our policies with ease. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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AVRV Camper Walk Throughs

May 14, 2025

5  out of  5
rating by AVRV Camper Walk Throughs
"Brad and Jeff are awesome!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Oren Bell

May 12, 2025

5  out of  5
rating by Oren Bell
"Used them for years. They were always accommodating with unique scenarios like travel. And they went to bat for me when my old landlord tried to weasel out of paying for furniture he broke. Would recommend to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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nautica H

May 10, 2025

5  out of  5
rating by nautica H
"I am always given the best treatment by the State Farm employees. I have all good thing to say about them and will recommend anyone to switch to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jen Merlenbach

May 8, 2025

5  out of  5
rating by Jen Merlenbach
"Brad and his staff are always so helpful and very responsive to any questions. Highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex BRUCE

May 6, 2025

5  out of  5
rating by Alex BRUCE
"Great Guys that took good care of my auto needs"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Linda Tetlow

Linda Tetlow

May 6, 2025

5  out of  5
rating by Linda Tetlow
"Best insurance company ever, all the staff is amazing"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vivian Sprague

May 2, 2025

5  out of  5
rating by Vivian Sprague
"I transferred from another insurance company to State Farm due to excessive increases at the previous company with no claims. Pricing was more competitive at State Farm. Brad Busch and Jeff Goodall were very helpful and friendly, which made for a seamless and pleasant experience. I would highly recommend the State Farm Clayton, MO office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."